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TheySaid is an AI powered user research and customer validation platform for testing designs prototypes websites products and working software. It combines synthetic audiences trained on real customer behavior with human participants recruited from customer panels or the users own audience. Teams can run usability tests surveys interviews forms and polls from one unified test builder and receive actionable evidence in minutes or hours instead of waiting weeks. The platform supports screen and voice recordings think aloud sessions conditional logic templates clips highlight reels AI moderation AI generated questions analytics reporting and automatic translation across more than 70 languages. Synthetic testers are based on more than 100000 hours of real usability sessions and can be tuned with approved customer data such as call recordings surveys support tickets and CRM information. Teams can compare synthetic and human results in side by side studies and use expert AI review to check experiences against specifications and best practices. TheySaid integrates with tools including Claude Design Claude Code Cursor Replit v0 Bolt Lovable Jira Linear ClickUp and Monday.com. Its MCP integration and ticket testing features can trigger validation automatically when work reaches a defined stage. The service includes response quality monitoring screeners SOC 2 and GDPR compliance and controls for customer data access. Synthetic tests start at 1 dollar per test and human research results are delivered in hours.
