Tip Of AI
Discover what you can do with AI
Kili is an AI customer service assistant that serves as a reliable and on-demand assistant for customer-facing teams. It helps companies leverage their knowledge to ensure personalized and accurate responses to customer queries. Kili can access various types of data sources, including documents, CSVs, webpages, databases (in beta), and APIs. This allows businesses to save time and streamline their operations. One of the key features of Kili is its ability to draft help articles and customer-facing communication, which helps in generating customer-facing content instantly. Kili can also be used internally by teams to get instant answers via Slack, reducing the burden on technical teams to repeatedly answer the same questions. In addition, businesses can deploy a chatbot through Kili's API or widget to deflect customer service queries, further improving efficiency. Kili learns from user feedback, allowing it to continuously improve over time. It also recommends actions automatically to save teams time. For pricing, Kili offers different plans, including a free plan with limited features and credits, a professional plan with higher token and credit limits, a team plan for larger teams, and an enterprise plan with custom onboarding and increased limits. Overall, Kili is a powerful tool that helps businesses save time, improve customer service, and enhance productivity.
